- Communicate with “your body”: 55% of communication is body language. 38% is tone of voice and 7% is spoken words. Face to face meetings allow you to express the genuine feelings inside. On the flip side phony services will be discovered
- Rejection is an opinion and opinions are the cheapest resource on earth. We think rejection is all about us yet it’s just an opinion
- 80% of industry agents are loosing 70% of their business because they do not work on their network and referrals database. Do not be surprised to see your competitor list or sell your friends property stay in touch with your database regularly and in a scheduled manner
- Connect before you transact. Deeper relationships translate to exponential growth. Majority of agents are “transactional” and barely focus on building a relationship. Remember most successful transactions are relationship based
- Create a schedule that works for you and eliminate thinking about what needs to be done by creating routines into your schedule. Routines ensure you reserve enough thinking energy because you simply did not have to think about what to do next
- Do not reward yourself for closing a transaction. Think of it as a fun game where you earn points for the vital activities you do before closing a transaction. You would not close a transaction anyway if you did not the vital few needed to be done. Reference Zero to Diamond https://zerotodiamond.com/
- Incorporate down time in your business. Never go home thinking about business or clients. A free and rested minds performs more task in less time than a tired mind with ample time
- Build your brand not a sales business. If you are in the sales game you are as good as your last game. Building your business around your personal brand requires building relationships and guarantees a lasting business.
- Property owners/sellers are the most efficient source of leads because they are ready to buy. They provide multiple streams of income and all we need to do is ask what they plan to do with the money
- Integrity is very important in an agents business. What is it all about?
- Answering and returning calls
- Giving feedback
- Keeping your promise
NB: Feedback is possibly the greatest gift you can give your client.
By Eric Gitonga, Director of Vision – RE/MAX Liko
